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Terms of Service

Effective Date: January 1, 2023
Last Updated: March 12, 2026

Welcome to UtilityBI.com, the online application from UtilityBI, LLC ("UtilityBI," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://utilitybi.com and any related pages, content, forms, and services made available through the website (collectively, the "Site").

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • use the Site in any way that violates applicable law or regulation;
  • attempt to gain unauthorized access to the Site, servers, accounts, or networks;
  • interfere with or disrupt the Site or its security features;
  • copy, scrape, reproduce, distribute, or exploit Site content except as allowed by law or with our written permission;
  • upload or transmit malware, malicious code, or harmful material;
  • use the Site to harass, defame, or infringe the rights of any person or entity.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use this Site. If you use the Site on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.

3. Informational Purposes Only

The content on this Site is provided for general informational and marketing purposes only. While we aim for accuracy, we do not guarantee that any content is complete, accurate, current, or suitable for your specific situation. Nothing on this Site constitutes professional, legal, tax, accounting, investment, or other regulated advice unless expressly stated in a separate written agreement.

4. No-Client Relationship

Your use of the Site, including submitting a contact form, requesting a demo, or sending us an email, does not by itself create a client, advisory, fiduciary, or other professional relationship between you and UtilityBI. Any business relationship will be governed only by a separate written agreement signed by the relevant parties.

5. Intellectual Property

The Site and its contents, including text, graphics, branding, logos, designs, software, documentation, and other materials, are owned by UtilityBI or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal, non-commercial evaluation of our business and services. You may not reproduce, modify, create derivative works from, publicly display, republish, or distribute Site materials without our prior written consent.

6. User Submissions

If you submit information through the Site, including via contact forms, demo requests, questionnaires, file uploads, or email, you:

  • represent that you have the right to provide that information;
  • grant us a non-exclusive, worldwide, royalty-free license to use, host, store, process, and copy that information as reasonably necessary to respond to your request, provide services, improve the Site, or comply with law;
  • agree not to submit confidential information unless and until appropriate protections are in place.

We are not obligated to treat unsolicited submissions as confidential, unless we expressly say so in writing.

7. Third-Party Links and Services

The Site may contain links to third-party websites, tools, integrations, or resources. We do not control and are not responsible for the content, terms, privacy practices, or availability of third-party services. Your use of third-party services is at your own risk and subject to their terms and policies.

8. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UTILITYBI, LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UTILITYBI, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF UTILITYBI, LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless UtilityBI, LLC and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees arising out of or related to:

  • your use of the Site;
  • your violation of these Terms;
  • your violation of any law or third-party right;
  • information or material you submit through the Site.

12. Suspension and Termination

We may suspend, restrict, or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms, created risk for us, or if suspension is necessary for security, maintenance, or legal reasons.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal action arising out of or relating to these Terms or the Site must be brought exclusively in the state or federal courts located in Dallas County, Texas, and you consent to their jurisdiction and venue.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. By continuing to use the Site after changes become effective, you agree to the revised Terms.

15. Contact Information

If you have questions about these Terms, please write or email us at:

UtilityBI, LLC
11286 47th Street North
Clearwater, FL 33762
contactus@utilitybi.com